Patients

Tennova Cumberland Healthcare Alliance is a network of providers that are focused on your care. Since your healthcare providers are participating in an ACO, Medicare will share information with your healthcare providers to help them give you better, more coordinated care. Each of your health care providers knows about the health issues that they have treated, and they will also be able to communicate with your other healthcare providers to have a more complete picture of your health.

You can still choose any doctor. Your Medicare benefits won’t be limited because your doctor is part of an ACO. You still have the right to choose any hospital or doctor that accepts Medicare, at any time, even if that hospital or doctor isn’t a part of an ACO. Your doctor may make recommendations, but it’s always your choice on what doctors or hospitals you use. Unlike HMOs, managed care, and some insurance plans, an ACO can’t tell you which health care providers to see or hospital to visit, and can’t limit your Medicare benefits.

If you aren’t sure if your doctor or health care provider is participating in a Medicare ACO, ask him or her during your visit. For general information about ACOs, call 1-800-MEDICARE.

Participating Providers